Open the “Sounds and Audio Devices” icon.ģ. Want to read more about this? Microsoft has lots of troubleshooting information on Windows Media Player at the Windows Media Player Help Center.Ģ. I’ve had that problem myself with an eMachines unit… Still no joy? Check out the Web site for the manufacturer of your sound device, perhaps they have some tech note that’ll help clarify things? Or, failing that, pull out your sound card or other third-party device and see if things work without it. If you’re still hosed, then run the Sound Device Troubleshooter by choosing Tools -> Options within Windows Media Player, then click “Speakers” on the Devices tab, then click Advanced (still with me?) then choose the Hardware tab and choose Troubleshooting after you’ve selected your own particular hardware. (This may explain why you can hear sound when you use some software programs, but not when you use the Player.) Install the most current version of DirectX by going to the DirectX Web page. The Player may be using a version of Microsoft DirectX that is incompatible with the hardware features on your sound device.Try reinstalling the most recent software drivers for your sound device by scanning for updates on the Windows Update Web site or by going to your sound device manufacturer’s Web site. The software drivers for your sound device may be missing or corrupted.Close all other programs so that the Player is the only program running, and then try to play the file again. Another program is using the sound device, and preventing the Player from accessing it.If Windows does not automatically install the software drivers, run the Add Hardware Wizard to install them yourself (click Start, click Control Panel, and then double-click Add Hardware). In most cases, Windows will automatically detect the new hardware and install the necessary software drivers. Make sure that a sound device is installed on your computer if one isn’t, just install one.
I checked at the Microsoft tech support site and here’s what they suggest as ways to fix this frustrating problem: First off, sacrificing an Abba CD is always a good idea whenever you have any problems with Windows Media Player! In fact, even when you don’t have any problems… (I’m kidding, I actually like the perpetually perky Swedish foursome)Īs you suspected from your attempted fixes, it really sounds like Windows Media Player doesn’t like your sound card or controller.
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